Welcome to OTLS. By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms & Conditions govern your use of the OTLS website and any purchases made through it. By using our site, you confirm that you are at least 18 years old or have permission from a legal guardian.
OTLS reserves the right to update or change these terms at any time. The most recent version will always be posted here.
2. Products & Descriptions
We strive to display accurate images, descriptions, and details of our products. However:
- Colors may vary based on screen settings
- Availability may change without notice
- Prices are subject to update at any time
OTLS is not liable for slight variations in color, fit, or product appearance.
3. Orders & Payments
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorized to use the payment method provided
- Payments are processed through secure third-party providers
OTLS reserves the right to refuse or cancel orders due to suspected fraud, incorrect pricing, or stock issues.
4. Shipping
- All orders ship within 48 hours, Monday–Friday.
- Orders placed on weekends or holidays ship the next business Monday.
- Shipping times may vary depending on carrier delays or external factors.
OTLS is not responsible for lost or stolen packages once they are marked as delivered.
5. Returns & Exchanges
By purchasing from OTLS, you acknowledge our Return Policy:
- Return requests must be submitted within 7 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Only regular-priced items are eligible for refunds. Sale items are final sale.
- Refunds are issued only after inspection and approval.
Full return policy details are available on our website.
6. Intellectual Property
All content on our website—including logos, designs, graphics, text, branding, and product images—is the property of OTLS. Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect and use your data.
8. Limitation of Liability
OTLS is not responsible for:
- Any indirect, incidental, or consequential damages
- Losses resulting from misuse of products
- Delays or failures caused by events beyond our control (e.g., shipping delays, natural disasters, technical issues)
Your use of our site and products is at your own risk.
9. Third-Party Services
We may work with third-party providers (e.g., payment processors, shipping carriers). OTLS is not responsible for their actions, errors, or service interruptions.
10. Governing Law
These Terms & Conditions are governed by the laws of the United States and the state of [Insert State], without regard to conflict-of-law principles.
11. Contact Information
For questions regarding these Terms & Conditions, please contact us:
OTLS Support
Email: [email protected]