OTLS The Brand

Return/ Exchange Policy

*All returns must be submitted within SEVEN days, If SEVEN days have expired unfortunately we can’t offer you a refund or exchange.

*To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
*Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
*Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned.